Return Policy

At Fabritex, we take pride in the quality of our premium menswear. If you are not completely satisfied with your purchase, our dedicated team is here to ensure a smooth resolution.

1. Eligibility for Returns & Exchanges:

• Returns and exchanges are accepted within 48 hours of delivery.

• Products must be unworn, unwashed, and in the same condition as received, with all original Fabritex tags and packaging intact.

• For hygiene and quality reasons, customized or personalized items are non-returnable unless a manufacturing defect is present.

2. How to Initiate a Return:

• To start a return, please contact our support team at info@fabritex.com.bd or call us at +8801711007106.

• Provide your Order Number and a clear reason (or photo for defects) for the return.

• Our team will provide specific instructions on how to send the item back to our atelier.

3. Refunds:

• Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

• Approved refunds will be processed within 5–7 business days via the original payment method or as store credit.

4. Exchanges:

• Exchanges are subject to product and size availability.

• If the desired size or item is out of stock, we will offer an alternative or a full refund.

5. Shipping Costs:

• Return shipping costs are the responsibility of the customer.

• However, if the item is defective, damaged, or incorrectly sent, Fabritex will bear all shipping costs.

We are committed to making your shopping experience reliable and satisfying. For any further questions, feel free to reach out to our concierge team.